I got a new phone and I thought it deleted my facebook account but then realized I had...

GetHuman-emrians's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-emrians's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-emrians will want to follow the link below to head to their help center. We will check on GetHuman-emrians later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-emrians's own words:
I got a new phone and I thought it deleted my facebook account but then realized I had*. I tried to deactivate the new account and it deactivated my original account and I want to retrieve it right away and delete the new one ..Name is Eileen Rians ***-***-**** How can I reactinate the account?
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman-emrians
Jun 5th, 2018 - 20d ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-emrians started working on this issue
Jun 5th 2:08am