I’m locked out of my account. I can’t change password it’s not recognizing my phone num...

GetHuman-kimwacza's customer service issue with Facebook from June 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-kimwacza's own words
I’m locked out of my account. I can’t change password it’s not recognizing my phone number or my full name. I need to get back in my account i have * business accounts attached to it **Thank you **Kimberly Waczak
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Customer service issue
Reported by GetHuman-kimwacza
Jun 4th, 2018 - 7 mons ago
I have an issue with Facebook too
Seen by 3 customers so far
Similar issue to 542 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-kimwacza started working on this issue
Jun 4th, 2018 9:28pm
GetHuman-kimwacza indicated the issue is not fixed yet.
Jun 5th, 2018 12:27am