I'm trying to reset my p***word and the code you are sending to my phone is saying it's...

GetHuman-herberto's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-herberto's next move: go to the Facebook help center.
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The issue and preferred resolution, in GetHuman-herberto's own words:
I'm trying to reset my p***word and the code you are sending to my phone is saying it's an old code and it is not sending a new code. Now I have reach my limit for the day or trying to reset my p***word. How do I fix this issue if the codes you are sending are reading old?
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-herberto
Jun 4th, 2018 - 18d ago
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GetHuman-herberto started working on this issue
Jun 4th 3:55pm