Someone created a new profile under my name and is sending sexually explicit videos to...

GetHuman-ishdoc's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-ishdoc's own words
The problem: Someone created a new profile under my name and is sending sexually explicit videos to my friends
GetHuman-ishdoc did not yet indicate what Facebook should do to make this right.
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How GetHuman-ishdoc fixed the problem
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Facebook

Customer service issue
Reported by GetHuman-ishdoc
Jun 4th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 648 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-ishdoc started working on this issue
Jun 4th 3:26pm
GetHuman-ishdoc indicated the issue is not fixed yet.
Jun 4th 4:39pm
GetHuman-ishdoc indicated the issue is not fixed yet.
Jun 7th 4:35pm