I am Gianna Candell!!!! Since last Thursday I cannot log in my Facebook!!! It goes to J...

GetHuman-giannaba's customer service issue with Facebook from June 2018

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Help with my Facebook issue
Before contacting them, items GetHuman-giannaba may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-giannaba's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-giannaba will want to follow the link below to head to their help center. We will check on GetHuman-giannaba later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-giannaba's own words:
I am Gianna Candell!!!! Since last Thursday I cannot log in my Facebook!!! It goes to Jay Andrews!!! I had the same Facebook under my name only since ****. I have the same email since ****. I tried changing my FB p***word...I cannot get on my page. HELP!
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman-giannaba
Jun 4th, 2018 - 2 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
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GetHuman-giannaba started working on this issue
Jun 4th 1:46pm