My name is Lois Erickson Tice, and, my Facebook account was hacked three or four days a...

GetHuman747275's customer service issue with Facebook from June 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue and preferred resolution, in GetHuman747275's own words:
My name is Lois Erickson Tice, and, my Facebook account was hacked three or four days ago* My phone * is ***-***-****. I don’t know what I should do at this point. I am currently in the ER @ a hospital in Raleigh. I can give you my phone *, but, *whoever hacked my account probably has it by now. My phone * is ***-***-****. I don’t know what u can do @ this point, but, I need help. Thank you very much.
I trust that Facebook will make this right and come up with a resolution that is fair.
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Facebook

Customer service issue
Reported by GetHuman747275
Jun 4th, 2018 - 2 mons ago
I have an issue with Facebook too
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Seen by 4 customers so far
Similar issue to 635 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman747275 started working on this issue
Jun 4th 12:09pm