I forgot password and no longer can access my email account connected to my Facebook. I...

GetHuman-djports's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-djports's own words
I forgot password and no longer can access my email account connected to my Facebook. I need the link so I can send a document of identification to change my email address on this account. I can no longer find the link for this. Can u help
GetHuman-djports did not yet indicate what Facebook should do to make this right.
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How GetHuman-djports fixed the problem
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Customer service issue
Reported by GetHuman-djports
Jun 4th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 519 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-djports started working on this issue
Jun 4th 12:01pm
GetHuman-djports indicated the issue is not fixed yet.
Jun 4th 12:01pm