I was somehow logged out of my Facebook messenger app on iPhone * and when I tried to l...

GetHuman-hollyj's customer service issue with Facebook from June 2018

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The issue in GetHuman-hollyj's own words
I was somehow logged out of my Facebook messenger app on iPhone * and when I tried to log back in I accidentally created a new account thinking that I was just logging back in. Now when I try to log in with my original account I can't find it, even though my friend has told me that I am still visible in my group chats.*I only made a messenger account, not a Facebook one, so I signed up with my mobile number and don't remember providing an email or password.*How do I get my account back?
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Customer service issue
Reported by GetHuman-hollyj
Jun 2nd, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 15 customers so far
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GetHuman-hollyj started working on this issue
Jun 2nd 1:24pm