I dont have the phone on which facebook two factor authentification was on.

GetHuman741904's customer service issue with Facebook from June 2018

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The problem I ran into: I dont have the phone on which facebook two factor authentification was on.
I trust that Facebook will make this right and come up with a resolution that is fair.
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Facebook

Customer service issue
Reported by GetHuman741904
Jun 2nd, 2018 - 22d ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 498 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman741904 started working on this issue
Jun 2nd 11:57am
GetHuman741904 confirmed the issue is fixed. Hooray!
Jun 2nd 11:58am