i am unable to access my account. it shows please

GetHuman-shadabma's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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The issue in GetHuman-shadabma's own words
The problem: i am unable to access my account. it shows please
GetHuman-shadabma did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-shadabma
Jun 2nd, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 364 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-shadabma started working on this issue
Jun 2nd 10:36am
GetHuman-shadabma indicated the issue is not fixed yet.
Jun 3rd 5:59am
GetHuman-shadabma confirmed the issue is fixed. Hooray!
Jun 9th 7:51am