I believe somebody tried to hack my Facebook now it's saying that I cannot access my Fa...

GetHuman719896's customer service issue with Facebook from May 2018

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The issue in GetHuman719896's own words
I believe somebody tried to hack my Facebook now it's saying that I cannot access my Facebook without me sending a picture or ID which makes no sense I've never had to do that I've never asked to do that for security I've always just had my email and my password for security and that's all I wanted to have now I have not been able to contact anybody on here or get into my Facebook for over * weeks now and it's very frustrating can you please get back to me as soon as possible on how to resolve this r take that of me putting my ID in off of there I would appreciate it greatly thank you and have a great day
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Customer service issue
Reported by GetHuman719896
May 26th, 2018 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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GetHuman719896 started working on this issue
May 26th, 2018 2:22am