I can’t boost any posts anymore or my business page! I’ve been sending messages without...

GetHuman-cookinga's customer service issue with Facebook from May 2018

5 views
 | 
488 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-cookinga's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
Before contacting them, items GetHuman-cookinga may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-cookinga's own words
I can’t boost any posts anymore or my business page! I’ve been sending messages without any answer back! No phone numbers I called! Finally I got N *********** they claimed they are an official FB support team but I’m not sure! Can you confirm that:*I googled them and they told me that my account*page is been hacked and I have to buy a google play card and call them back with the code on the card so they can go and delete these two hackers devices off my account. There other number is *********** located in New York!
GetHuman-cookinga did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-cookinga fixed the problem
We are waiting for GetHuman-cookinga to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-cookinga fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-cookinga
May 25th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 488 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-cookinga started working on this issue
May 25th 4:16pm