I have an old account that someone hacked in to and is putting pictures on there from a...

GetHuman-timrudd's customer service issue with Facebook from May 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-timrudd's own words
I have an old account that someone hacked in to and is putting pictures on there from an old relationship that is causing problems for me and my wife. I can't remember the password and no longer have access to the email account associated with it. I want to delete the account. My new account is under Timothy Rudd and the one I want to delete is under Tim Rudd with an email account that's *****@***.com.
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Customer service issue
Reported by GetHuman-timrudd
May 25th, 2018 - 8 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-timrudd started working on this issue
May 25th, 2018 12:29pm