I got hacked, I changed passwords and followed the instructions and reset everything...

GetHuman-dadeshan's customer service issue with Facebook from May 2018

1 view
 | 
602 similar
 | 
0 following
Help with my Facebook issue
How did GetHuman-dadeshan do it?
Waiting to hear how GetHuman-dadeshan fixed the problem to share with other customers.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-dadeshan's own words
I got hacked, I changed passwords and followed the instructions and reset everything. Just a few days ago and today I got messages that I had been hacked again, I don't know how to stop this so I deactivated my account. There is no one to talk to and no one to help me except your go to messages which don't seem to be doing the job, it seems like I have two accounts and I don't know how to even find the second one, but it is not me. You are not helpful.
GetHuman-dadeshan did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-dadeshan fixed the problem
We are waiting for GetHuman-dadeshan to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-dadeshan fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-dadeshan
May 24th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 1 customer so far
Similar issue to 602 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-dadeshan started working on this issue
May 24th 2:04pm
GetHuman-dadeshan confirmed the issue is fixed. Hooray!
May 24th 2:07pm