I clicked on a friend request and then I had a network error message come up back to ba...

GetHuman-buddyvau's customer service issue with Facebook from May 2018

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The issue in GetHuman-buddyvau's own words
I clicked on a friend request and then I had a network error message come up back to back and the only way to get rid of the errors was to log out. I went to login and I was being told incorrect password so I clicked on forgot password. In the next screen it asked for my Name, email or mobile number and nothing I entered would work. I am able to see my old account to add as a friend under the new account I built so it is still there and up for everyone to see but I can not login can you please help me correct the problem ? I do not want to build a new account and lose all of my pictures and videos and friends on the old Facebook account.
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Customer service issue
Reported by GetHuman-buddyvau
May 22nd, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 4 customers so far
Similar issue to 61 others
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GetHuman-buddyvau started working on this issue
May 22nd 9:15am