Hi, I have been trying to log in to Facebook but I get the message that I have changed...

GetHuman705193's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman705193's own words
Hi, I have been trying to log in to Facebook but I get the message that I have changed my password * weeks ago. I don't recall that. In trying to recover my account I do not get the email with the code. After trying several times over a period of about * hours that function was blocked because I was "abusing it" (wherein I think the failure to send my the code is the actual abuse).**So, my question is: how do you want me to proceed to recover my account. **Should I not get an answer within the next ** hour I will just assume you are not interested in me being a user and just quit.**Have a nice day
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Facebook

Customer service issue
Reported by GetHuman705193
May 21st, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 26 customers so far
Similar issue to 9 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman705193 started working on this issue
May 21st 6:42pm
GetHuman705193 indicated the issue is not fixed yet.
May 21st 7:19pm
GetHuman705193 indicated the issue is not fixed yet.
May 21st 7:45pm
GetHuman705193 indicated the issue is not fixed yet.
May 21st 8:52pm
GetHuman705193 indicated the issue is not fixed yet.
May 22nd 1:24am
GetHuman705193 indicated the issue is not fixed yet.
May 22nd 3:06pm
GetHuman705193 indicated the issue is not fixed yet.
May 22nd 6:43pm
GetHuman705193 indicated the issue is not fixed yet.
May 22nd 7:41pm
GetHuman705193 indicated the issue is not fixed yet.
May 22nd 7:41pm
GetHuman705193 indicated the issue is not fixed yet.
May 23rd 12:38am
GetHuman705193 indicated the issue is not fixed yet.
May 23rd 2:45am
GetHuman705193 indicated the issue is not fixed yet.
May 23rd 10:48pm
GetHuman705193 indicated the issue is not fixed yet.
May 23rd 11:10pm
GetHuman705193 indicated the issue is not fixed yet.
May 24th 2:27am
GetHuman705193 indicated the issue is not fixed yet.
May 24th 4:59pm
GetHuman705193 indicated the issue is not fixed yet.
May 24th 7:45pm