I puchased a new cellphone and in the process of trying to connect facebook I unknowing...

GetHuman-bevmacn's customer service issue with Facebook from May 2018

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I puchased a new cellphone and in the process of trying to connect facebook I unknowingly signed out of my facebook on my laptop ! I tried numerous times along with a vodaphone employee to reconnect and i kept getting responses of either old password or ..when i put the code number that was sent to my cellphone still had no luck! I would like to just retrieve my facebook and messenger as was otherwise i wont bother again.
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Customer service issue
Reported by GetHuman-bevmacn
May 22nd, 2018 - 6 mons ago
I have an issue with Facebook too
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-bevmacn started working on this issue
May 22nd 5:54am
GetHuman-bevmacn confirmed the issue is fixed. Hooray!
May 22nd 8:02am