Hi, I set up two factor authentication for my account so my ex couldn't hack in, but w...

GetHuman-bjbrowne's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-bjbrowne's own words
Hi, I set up two factor authentication for my account so my ex couldn't hack in, but when I logged out of the tablet and phone I was using, I couldn't get back in, Ive attempted many times and waited for the code to be sent to my phone but never received. The account was set up when I was still married so it's in my former name Rebecca Browne, since then I've gone back to maiden name mcdermott so my ID is different. Not sure if code is being sent to old number, current number is **********.
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Customer service issue
Reported by GetHuman-bjbrowne
May 20th, 2018 - 8 mons ago
I have an issue with Facebook too
Seen by 11 customers so far
Similar issue to 224 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-bjbrowne started working on this issue
May 20th, 2018 11:37pm
GetHuman-bjbrowne indicated the issue is not fixed yet.
May 24th, 2018 8:41pm