GetHuman-bachiejo's customer service issue with Facebook from May 2018
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Help with my Facebook issue
GetHuman-bachiejo's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bachiejo will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-bachiejo can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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The issue in GetHuman-bachiejo's own words
I am trying to promote my business on facebook but it won't accept my debit card and I know my debit card has money on it and I use it to pay my car insurance and car payment. ... I am having trouble promoting my business, I owe *.** dollars for a previous ad and when I enter a new card it won't accept it. **I pay everything with the card that I entered but it doesn't work on facebook...why?? I know there is money on my card!
Facebook doesn't realize that they are losing money.
I just want to promote my business and I shouldn't be having this problem, my card works every where else and honestly I could be losing business sense I can't promote my page!!! It's irritating that cra p out of me especially when Facebook isn't doing nothing to fix this problem...its not my card because I pay my insurance and my car payment with it.
Because I always pay my bills.
No Because it's the only card I have with money on it.
I have an issue with Facebook too
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