I was trying to upload pictures and kept getting an error message. So I logged out of m...

GetHuman-solpro's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-solpro's own words
I was trying to upload pictures and kept getting an error message. So I logged out of my account. I cannot remember my password. I have tried to recover my account but it says it cannot find it by the email or by the phone number. It also says that I have tried too many codes to get logged in try again later. I have waited over night to try again. I still cannot get in my account can you please email me and help me or call me at *** *** ****. My email is s o l p r o **** at aol.com. my alternate email is s o l p r o **** at yahoo.com. please help me I do not want to lose my account because I have a lot of pictures stored in there. I have been trying to get into my account since yesterday.
GetHuman-solpro did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-solpro fixed the problem
Today FB sent a reset that worked. I guess you have to wait ** hours to reset it
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-solpro
May 19th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
GetHuman-solpro shared how to fix
Seen by 5 customers so far
Similar issue to 79 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-solpro started working on this issue
May 19th 6:07pm
GetHuman-solpro shared this issue with friends on Facebook
May 19th 6:07pm
GetHuman-solpro indicated the issue is not fixed yet.
May 19th 9:30pm
GetHuman-solpro confirmed the issue is fixed. Hooray!
May 20th 8:06pm
GetHuman-solpro confirmed the issue is fixed. Hooray!
May 22nd 10:42pm