Dear Ms Dear Sir. a Question my Brother passt away **** in a accident. His facebook ac...

GetHuman-alvaneu's customer service issue with Facebook from May 2018

525 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-alvaneu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-alvaneu's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-alvaneu will want to follow the link below to head to their help center. We will check on GetHuman-alvaneu later to make sure it's all set or try to help escalate.
The issue in GetHuman-alvaneu's own words
Dear Ms Dear Sir. a Question my Brother passt away **** in a accident. His facebook acvount is always open now as the problem exist that i dont know his current passwords. What i have to do that i can get the permission from you that i can put new password for his account. I dont want to delete. Then i want to kerp his account as Renembering for him. I have the Dead certificate when you need a copie of it
GetHuman-alvaneu did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-alvaneu fixed the problem
We are waiting for GetHuman-alvaneu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-alvaneu fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-alvaneu
May 19th, 2018 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 525 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-alvaneu started working on this issue
May 19th, 2018 11:15am