Ok i reported a problem a few days ago. My email is *****@***.com*My account name is sh...

GetHuman-scassa's customer service issue with Facebook from May 2018

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The issue in GetHuman-scassa's own words
Ok i reported a problem a few days ago. My email is *****@***.com*My account name is shawn richard but it use to be shawn oliver cassidy. I reported that there is a fake account using my old name and a picture of me as the profile pic. They are sending private messages about me to anyone who friends the fake account theyve made. *CAN YOU PLEASEEEEE STOP THIS HARASSMENT AND HAVE THE FAKE ACCOUNT SHUT DOWN! THE PICTURE IS OF ME WITH A SHOE HOLDING OVER MY HEAD. *IT IS A FAKE ACCOUNT! I CAN PROVE IM ME BUT THEY CANT PROVE THEY ARE ME BECAUSE THEY ARENT! PLEASE DO SOMETHING ABOUT THIS. *YOU ARE REALLY LETTING ME AND OTHERS DOWN WITH HOW YOU PROTECT AND WATCH THE SAFETY OF YOUR USERS
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Customer service issue
Reported by GetHuman-scassa
May 18th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 322 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-scassa started working on this issue
May 18th, 2018 5:57pm
GetHuman-scassa indicated the issue is not fixed yet.
May 22nd, 2018 5:16pm
GetHuman-scassa indicated the issue is not fixed yet.
May 22nd, 2018 5:20pm
GetHuman-scassa indicated the issue is not fixed yet.
May 22nd, 2018 5:21pm