Dear Facebook,*My name is Yashashvi Mina and I want to report about my previous Faceboo...

GetHuman692991's customer service issue with Facebook from May 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman692991's own words
Dear Facebook,*My name is Yashashvi Mina and I want to report about my previous Facebook I'd which has been recently hacked. I forgot the password of that I'd and I lost my contact no. Too that was attached on that Facebook I'd, so as there was no way to login to my previous I'd I made my new Facebook I'd which I have been using, but, today someone just hacked into my previous Facebook I'd i.e. https:**m.facebook.com*yashveer.meena?*e*pi***%*CPAGE*ID**%*C********** and he*she has been sending abusive texts to my friends, I want you to take a serious action on that I'd and block it as soon as you can it would be a great help..
GetHuman692991 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman692991
May 17th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 430 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman692991 started working on this issue
May 17th, 2018 1:02pm
GetHuman692991 shared this issue with your circles on Google+
May 17th, 2018 1:03pm
GetHuman692991 indicated the issue is not fixed yet.
May 17th, 2018 1:03pm
GetHuman692991 confirmed the issue is fixed. Hooray!
May 18th, 2018 2:04pm
GetHuman692991 indicated the issue is not fixed yet.
May 20th, 2018 7:39am