My phone did an update overnight and logged me out of my FaceBook account. My email and...

GetHuman745563's customer service issue with Facebook from June 2018

Help with my Facebook issue
My phone did an update overnight and logged me out of my FaceBook account. My email and p***word is linked to an email address that is no longer valid. I have tried the email recovery several times and it will not work. I have been with FaceBook for over ** years, and the memories and relation****ps I’ve made are super important. Please help! Or point me in the direction of someone who can. I would love to recover that account and link it with a current email so I can continue to use it. If this can’t be resolved, I most likely will not create another account.
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman745563
Jun 3rd, 2018 - 16d ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 237 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman745563 started working on this issue
Jun 3rd 6:11pm
GetHuman745563 indicated the issue is not fixed yet.
Jun 3rd 7:57pm
GetHuman745563 indicated the issue is not fixed yet.
Jun 4th 7:23pm