My phone did an update overnight and logged me out of my FaceBook account. My email and...

GetHuman745563's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman745563's own words
My phone did an update overnight and logged me out of my FaceBook account. My email and password is linked to an email address that is no longer valid. I have tried the email recovery several times and it will not work. I have been with FaceBook for over ** years, and the memories and relationships I’ve made are super important. Please help! Or point me in the direction of someone who can. I would love to recover that account and link it with a current email so I can continue to use it. If this can’t be resolved, I most likely will not create another account.
GetHuman745563 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman745563
Jun 3rd, 2018 - 5 mons ago
I have an issue with Facebook too
Fixed
Seen by 11 customers so far
Similar issue to 237 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman745563 started working on this issue
Jun 3rd 6:11pm
GetHuman745563 indicated the issue is not fixed yet.
Jun 3rd 7:57pm
GetHuman745563 indicated the issue is not fixed yet.
Jun 4th 7:23pm