I, Andrew Gulotta Sr., have a Facebook account that has been hacked. There have been m...

GetHuman-andygsr's customer service issue with Facebook from June 2018

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Help with my Facebook issue
Before contacting them, items GetHuman-andygsr may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-andygsr's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-andygsr will want to follow the link below to head to their help center. We will check on GetHuman-andygsr later to make sure it's all set or try to help escalate.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue and preferred resolution, in GetHuman-andygsr's own words:
I, Andrew Gulotta Sr., have a Facebook account that has been hacked. There have been multiple Messenger accounts that have been set up posing as me. My contacts have been contacted under these false accounts. I would like ALL of my Facebook and Messenger accounts CLOSED immediately. Thank you!
I trust that Facebook will make this right and come up with a resolution that is fair.
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HI my Facebook account has been hacked my name is Christine Gindy. It has been hacked m...My Facebook account has been hacked - Log into my Facebook accountMy Facebook account has been hacked
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Facebook

Customer service issue
Reported by GetHuman-andygsr
Jun 3rd, 2018 - 22d ago
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GetHuman-andygsr started working on this issue
Jun 3rd 3:22pm