Hello,**I cannot log into my account for * days.**I’ve tried in everyway. I know my pas...

GetHuman-narmins's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-narmins's own words
Hello,**I cannot log into my account for * days.**I’ve tried in everyway. I know my password and I have access to my emails which are linked to Facebook, but everytime it askes me to write the cod from the sms which I’m not receiving.**I’ve had this account for * years and I have multiple important things on it. **I have tried to recover the account with my security contacts, I’ve changed the e-mail with the codes received from my friends but it still askes me to add the sms code.**I can prove that it’s my account.**Please be so kind and help me with this or redirect me to someone who can.
GetHuman-narmins did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-narmins fixed the problem
We are waiting for GetHuman-narmins to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-narmins
May 14th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 196 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-narmins started working on this issue
May 14th, 2018 5:47pm
GetHuman-narmins indicated the issue is not fixed yet.
May 15th, 2018 6:30am