I am unable to access my fb account it says my email address is invalid. I have * accou...

GetHuman679181's customer service issue with Facebook from May 2018

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Help with my Facebook issue
Before contacting them, items GetHuman679181 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman679181's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman679181 will want to follow the link below to head to their help center. We will check on GetHuman679181 later to make sure it's all set or try to help escalate.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue and preferred resolution, in GetHuman679181's own words:
I am unable to access my fb account it says my email address is invalid. I have * accounts one off *****@***.com and the other was karenchaneysrq@gmail i want the later and to disable the prior can you help me access the account?
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman679181
May 12th, 2018 - 3 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman679181 started working on this issue
May 12th 9:22pm