My late wife Joanne Winstanley passed away on * March ****. Her email address was...

GetHuman-rjcjense's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-rjcjense's own words
My late wife Joanne Winstanley passed away on * March ****. Her email address was: ******@***.com**I do not have her Facebook password.*I am the executor and sole beneficiary of her estate and can send copies if you wish.*I would like to memorialise her account primarily for my own benefit and possibly my children.*Please can you assist me with this matter.*Yours sincerely*Dr Rodney Jensen, *****@***.com*Tel: *** *********
GetHuman-rjcjense did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-rjcjense fixed the problem
We are waiting for GetHuman-rjcjense to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-rjcjense
May 11th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 632 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-rjcjense started working on this issue
May 11th, 2018 10:00pm
GetHuman-rjcjense indicated the issue is not fixed yet.
May 11th, 2018 11:38pm
GetHuman-rjcjense indicated the issue is not fixed yet.
May 11th, 2018 11:39pm
GetHuman-rjcjense indicated the issue is not fixed yet.
May 11th, 2018 11:39pm