Hello, I deactivated my account a few weeks ago. I want to reactivate it but the system...

GetHuman653573's Recover Account issue with Facebook from May 2018

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The issue in GetHuman653573's own words
Hello, I deactivated my account a few weeks ago. I want to reactivate it but the system states my email or cell phone does not exist. When I try to create a new account using that same information, I receive an error stating an account already exists with that email. Can you please help reactivate my account? I had a loss in the family & need to communicate it immediately. Email is *****@***.com or mobile is ***-***-****.
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Recover Account issue
Reported by GetHuman653573
May 3rd, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 441644 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman653573 started working on this issue
May 3rd, 2018 6:23pm
GetHuman653573 indicated the issue is not fixed yet.
May 6th, 2018 7:33pm