I am managing a business page for the company I work for the name is Gunther Pre-Owned...

GetHuman652747's Technical Support issue with Facebook from May 2018

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The issue in GetHuman652747's own words
I am managing a business page for the company I work for the name is Gunther Pre-Owned. We have a *rd party company that will take care of getting all messages sent by chat. Now everything is set up correctly in my end and their end but I have a huge problem. The problem is that when anybody tries to send a message to the page it says that the person is not available. If you look at one of our cars online and you try to send a message it gives the same error "Message not sent This person is not available." We checked everything under settings and it looks correct to me and the company that we are working with.
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Facebook

Technical Support issue
Reported by GetHuman652747
May 3rd, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 442548 others
0 customers following this
Items needed
Email on Account
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Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman652747 started working on this issue
May 3rd, 2018 2:34pm
GetHuman652747 indicated the issue is not fixed yet.
May 3rd, 2018 6:43pm
GetHuman652747 indicated the issue is not fixed yet.
May 4th, 2018 7:22pm
GetHuman652747 indicated the issue is not fixed yet.
May 4th, 2018 7:22pm