I can't get a code as I have no access to my old number

GetHuman-mikaelak's Recover Account issue with Facebook from May 2018

19 views
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734214 similar
 | 
1 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mikaelak will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mikaelak can let us know if they help or not.
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The issue in GetHuman-mikaelak's own words
The problem: I can't get a code as I have no access to my old number
GetHuman-mikaelak did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-mikaelak fixed the problem
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Facebook

Recover Account issue
Reported by GetHuman-mikaelak
May 1st, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 19 customers so far
Similar issue to 734214 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-mikaelak started working on this issue
May 1st, 2018 11:29pm
GetHuman-mikaelak indicated the issue is not fixed yet.
May 2nd, 2018 12:30am
GetHuman-mikaelak indicated the issue is not fixed yet.
May 2nd, 2018 12:34am
GetHuman-mikaelak indicated the issue is not fixed yet.
May 2nd, 2018 12:35am
GetHuman-mikaelak confirmed the issue is fixed. Hooray!
May 5th, 2018 12:30am