Hi,*I want to know if it's possible to remove a video my friend uploaded to her account...

GetHuman-pekingpo's Report a Problem issue with Facebook from May 2018

725405 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-pekingpo's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-pekingpo's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-pekingpo will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-pekingpo can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-pekingpo's own words
Hi,*I want to know if it's possible to remove a video my friend uploaded to her account. She was live streaming last night when the cops came into her place, arrested her and took her to a hospital. The video kept recording an empty apartment for about four hours and now people are able to rewind and watch the whole thing. **She's in the psych hospital now and I know she wouldn't want people to watch the video if she was in her right mind. Is there a way for Facebook to remove it or at least change the privacy setting so no one can watch it?**Thank you,*Denise
GetHuman-pekingpo did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-pekingpo fixed the problem
We are waiting for GetHuman-pekingpo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-pekingpo fixes it.
This email address isn't valid


Report a Problem issue
Reported by GetHuman-pekingpo
May 1st, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 11 customers so far
Similar issue to 725405 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-pekingpo started working on this issue
May 1st, 2018 1:28pm