I switched from an I-phone *s to an I phone *.*I downloaded facebook on my new phone...

GetHuman641462's Technical Support issue with Facebook from April 2018

Help with my Facebook issue
I switched from an I-phone *s to an I phone *.*I downloaded facebook on my new phone. I do not recall my p***word so I requested a temporary p***word.Facebook sent me a new temporary p***word that could be changed, however it the temp p***word was for the *s, not the Iphone *. How do I set up a p***word for the new Iphone * and transfer my info from the *s to the *?
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Facebook

Technical Support issue
Reported by GetHuman641462
Apr 30th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 80336 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman641462 started working on this issue
Apr 30th 1:37pm
GetHuman641462 indicated the issue is not fixed yet.
Apr 30th 2:46pm
GetHuman641462 indicated the issue is not fixed yet.
Apr 30th 2:47pm