My grandsons been logging his acct in on my device it won't let me log into mine...
GetHuman-karenpha's Recover Account issue with Facebook from April 2018
Help with my Facebook issue
Before contacting them, items GetHuman-karenpha may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-karenpha's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-karenpha will want to follow the link below to head to their help center. We will check on GetHuman-karenpha later to make sure it's all set or try to help escalate.