After trying to log on Facebook started calling me Allan. I now find myself with an acc...

GetHuman-malritch's Hacked or Disabled Accounts issue with Facebook from April 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-malritch's own words
After trying to log on Facebook started calling me Allan. I now find myself with an account in the name of Allan Snelson. My messenger is now in the name of Allan Snelson. Even when I tap on my profile picture I get connected to Allan Snelson. I want this account canceling (there has been no movement for years) except for me trying to get out of it. My account is Mal Ritchie and email is *****@***.com*I have all sorts that need dealing with on my account. Please can some human being get me out of this nightmare???
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Facebook

Hacked or Disabled Accounts issue
Reported by GetHuman-malritch
Apr 29th, 2018 - a yr ago
I have an issue with Facebook too
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GetHuman-malritch started working on this issue
Apr 29th, 2018 9:07pm