My phone automatically updated my facebook and messenger apps and now it's saying my pa...

GetHuman-lclorenc's Recover Account issue with Facebook from April 2018

Help with my Facebook issue
The issue in GetHuman-lclorenc's own words
My phone automatically updated my facebook and messenger apps and now it's saying my password is incorrect. When I type in my last known password it says it's an old password. I do not have access to my email or phone I can see on file and two of my friends that could help recover are not available, please help!
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Recover Account issue
Reported by GetHuman-lclorenc
Apr 28th, 2018 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 11 customers so far
Similar issue to 152639 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-lclorenc started working on this issue
Apr 28th 9:50pm
GetHuman-lclorenc indicated the issue is not fixed yet.
Apr 28th 11:33pm
GetHuman-lclorenc indicated the issue is not fixed yet.
Apr 28th 11:35pm
GetHuman-lclorenc indicated the issue is not fixed yet.
Apr 28th 11:35pm
GetHuman-lclorenc indicated the issue is not fixed yet.
May 1st 2:54pm