Pictures still black. Not all of them wish you could tell me how to resolve this proble...

GetHuman-jandjr's customer service issue with Facebook from April 2018

Help with my Facebook issue
Pictures still black. Not all of them wish you could tell me how to resolve this problem. It's on my pc only, phone and tablet are good.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-jandjr
Apr 25th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 77592 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jandjr started working on this issue
Apr 25th 11:08pm
GetHuman-jandjr indicated the issue is not fixed yet.
Apr 25th 11:08pm
GetHuman-jandjr shared this issue with others over email
Apr 25th 11:09pm
GetHuman-jandjr indicated the issue is not fixed yet.
Apr 26th 3:23am
GetHuman-jandjr indicated the issue is not fixed yet.
Apr 27th 7:13am
GetHuman-jandjr indicated the issue is not fixed yet.
Apr 27th 7:15pm
GetHuman-jandjr indicated the issue is not fixed yet.
Apr 29th 6:30am