I put my name as Alex, no last name. Once they told me I needed to change it back to my...

GetHuman-kyrieirv's customer service issue with Facebook from April 2018

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The issue in GetHuman-kyrieirv's own words
I put my name as Alex, no last name. Once they told me I needed to change it back to my actual name, I did. I got locked out. Then I tried logging in and they said they needed Id or some validation that I owned the account. I sent in a few things showing my name is Alex M- and it’s been around * months and still haven’t responded
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Customer service issue
Reported by GetHuman-kyrieirv
Apr 25th, 2018 - 7 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 219083 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-kyrieirv started working on this issue
Apr 25th 10:49pm
GetHuman-kyrieirv indicated the issue is not fixed yet.
Apr 25th 10:49pm