My account has been disabled because I was accused of being a scammer apparently my pic...

GetHuman743029's customer service issue with Facebook from June 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman743029's own words
My account has been disabled because I was accused of being a scammer apparently my picture and name has been used by scammers and a company thought that it was me for real and I guess got my account locked. I clearly am not fake if you look at all my Facebook post and things it’s a normal Facebook. I think that this is all really wrong to just do this when I had no clue any of this was even going on. I don’t want to lose all my years of memory to some dumb stuff I had no control over and nothing to do with any of this. I’d appreciate to be able to talk to someone about this. Thank you.
GetHuman743029 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman743029
Jun 2nd, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 437 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman743029 started working on this issue
Jun 2nd 6:17pm
GetHuman743029 indicated the issue is not fixed yet.
Jun 2nd 7:25pm
GetHuman743029 indicated the issue is not fixed yet.
Jun 2nd 7:28pm
GetHuman743029 indicated the issue is not fixed yet.
Jun 2nd 7:29pm
GetHuman743029 indicated the issue is not fixed yet.
Jun 2nd 10:51pm
GetHuman743029 indicated the issue is not fixed yet.
Jun 3rd 5:31am
GetHuman743029 indicated the issue is not fixed yet.
Jun 4th 3:26pm