I did nothing ..someone got into my account AGAIN!!! MY messenger and facebook is not o...

GetHuman607935's Technical Support issue with Facebook from April 2018

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Help with my Facebook issue
Before contacting them, items GetHuman607935 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman607935's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman607935 will want to follow the link below to head to their help center. We will check on GetHuman607935 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman607935's own words:
I did nothing ..someone got into my account AGAIN!!! MY messenger and facebook is not on my accounts on my phone ..it keeps sending me the same code to reset my p***word..and that doesn't even work..this is getting old
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Facebook

Technical Support issue
Reported by GetHuman607935
Apr 18th, 2018 - 3 mons ago
I have an issue with Facebook too
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Seen by 1 customer so far
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GetHuman607935 started working on this issue
Apr 18th 3:27pm