He wants to close account * and * so others can't get into them but he cannot log in...

GetHuman-gerlachm's account deletion issue with Facebook from April 2018

Help with my Facebook issue
The issue in GetHuman-gerlachm's own words
My husband had to open a *rd account because his *nd was hacked. ... He wants to close account * and * so others can't get into them but he cannot log in.
I can see all three accounts but can't help him close the first two. They had an old email address associated with them so he cannot log in but everyone else can get in.
Help us close account * and * permanently so his friends won't be confused.
I have an issue with Facebook too
How GetHuman-gerlachm fixed the problem
We are waiting for GetHuman-gerlachm to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Facebook on laptop
account deletion issue
Reported by GetHuman-gerlachm
Apr 20th, 2018 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 153159 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-gerlachm started working on this issue
Apr 20th 2:05pm
GetHuman-gerlachm indicated the issue is not fixed yet.
Apr 20th 7:08pm
GetHuman-gerlachm indicated the issue is not fixed yet.
Apr 21st 3:06pm
GetHuman-gerlachm indicated the issue is not fixed yet.
Apr 21st 11:28pm