access a message from my sister, a photo of my passport page shows up HELP!!!!

GetHuman-pjlader's Technical Support issue with Facebook from April 2018

Help with my Facebook issue
The issue in GetHuman-pjlader's own words
access a message from my sister, a photo of my passport page shows up HELP!!!!
GetHuman-pjlader did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-pjlader fixed the problem
We are waiting for GetHuman-pjlader to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Notifications
Technical Support issue
Reported by GetHuman-pjlader
Apr 19th, 2018 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 253817 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-pjlader started working on this issue
Apr 19th 2:01pm
GetHuman-pjlader indicated the issue is not fixed yet.
Apr 20th 12:42pm
GetHuman-pjlader indicated the issue is not fixed yet.
Apr 20th 1:41pm
GetHuman-pjlader indicated the issue is not fixed yet.
Apr 20th 3:34pm