I have been paying my Citizen's Bank car loan online. I have * payments left and want t...

GetHuman-eklauer's Question issue with Citizens Bank from December 2019

Help with my Citizens Bank issue
The issue in GetHuman-eklauer's own words
I have been paying my Citizen's Bank car loan online. I have * payments left and want to pay the loan off. I have received the payoff quote by telephone. How is the best way to pay off my loan, online or through the mail? If by mail, what address should I use?

GetHuman-eklauer did not yet indicate what Citizens Bank should do to make this right.

How GetHuman-eklauer fixed the problem
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Citizens Bank

Question issue
Reported by GetHuman-eklauer
Dec 1st, 2019 - a year ago
Fixed
GetHuman-eklauer shared how to fix
Seen by 2 customers so far
Similar issue to 201 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number

Timeline

GetHuman-eklauer started working on this issue
Dec 1st, 2019 2:00am
GetHuman-eklauer confirmed the issue is fixed. Hooray!
Dec 5th, 2019 8:18pm

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