My name changed and I need to update my AAdvantage -- for some reason they wouldn't let...

GetHuman2580307's customer service issue with American Airlines from March 2019

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The issue in GetHuman2580307's own words
My name changed and I need to update my AAdvantage -- for some reason they wouldn't let me update through my account, and I have flown twice this month for surgeries and have entered my AAdvantage number, but have received errors. I would really like my name updated and my points for these two flights. Thanks!
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American Airlines

Customer service issue
Reported by GetHuman2580307
Mar 23rd, 2019 - 7 mons ago
I have an issue with American Airlines too
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Seen by 23 customers so far
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