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Before contacting them, items GetHuman2230916 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman2230916's own words
I am having to go home on a flight from Anchorage with a *-hr lay over in Juneau to Seattle. I need to go home to Seattle directly to take care of some personal matters immediately. Because I booked the flight with saver miles, through American Airlines, but they had to book through Alaska, they won’t allow me to change to a direct flight to Seattle even though there are more than enough seats open (I talked directly to the gate agent). I can’t get ahold of American Airlines because of wait times and the flight leaves in ** minutes.
GetHuman2230916 did not yet indicate what American Airlines should do to make this right.
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