I am having to go home on a flight from Anchorage with a *-hr lay over in Juneau to Sea...

GetHuman2230916's customer service issue with American Airlines from February 2019

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The issue in GetHuman2230916's own words
I am having to go home on a flight from Anchorage with a *-hr lay over in Juneau to Seattle. I need to go home to Seattle directly to take care of some personal matters immediately. Because I booked the flight with saver miles, through American Airlines, but they had to book through Alaska, they won’t allow me to change to a direct flight to Seattle even though there are more than enough seats open (I talked directly to the gate agent). I can’t get ahold of American Airlines because of wait times and the flight leaves in ** minutes.
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American Airlines

Customer service issue
Reported by GetHuman2230916
Feb 18th, 2019 - 8 mons ago
I have an issue with American Airlines too
Not resolved
Seen by 1 customer so far
Similar issue to 7931 others
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Timeline
GetHuman2230916 started working on this issue
Feb 18th 6:12am