I have two separate tickets. Flying out of SGU to Phoenix. Them changing to Southwest...

GetHuman1758406's customer service issue with American Airlines from December 2018

Help with my American Airlines issue
The issue in GetHuman1758406's own words
I have two separate tickets. Flying out of SGU to Phoenix. Them changing to Southwest Airlines to fly to ft. Lauderdale. I want to check in my bag at SGU to final destination, ft Lauderdale. Is this possible? I have *.* hr in Phoenix before my next Southwest flight leaves. I don't want to feel hurried!

GetHuman1758406 did not yet indicate what American Airlines should do to make this right.

How GetHuman1758406 fixed the problem
American no loger checks in bags to final destination WHEN MORE THAN ONE AIRLINE IS INVOLVED TO GET PASENGERS TO FINAL DESTINATION. If I check my bag with American on my short flight ( $** fee) to Phoenix where I make a connection (In my Case) I would have to go to baggage claim at Phoenix airport to pick it up, then check in bag with OTHER airline and go thru custom again to continue with my travels to final destination. Sooo. No brainer. Carrying my bag on.
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American Airlines

Customer service issue
Reported by GetHuman1758406
Dec 14th, 2018 - 4 years ago
GetHuman1758406 shared how to fix
Seen by 10 customers so far
Similar issue to 5874 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth


GetHuman1758406 started working on this issue
Dec 14th, 2018 3:15pm
GetHuman1758406 confirmed the issue is fixed. Hooray!
Dec 15th, 2018 3:48pm

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