Hi I’ve booked flights with American Airlines for two people from Cancun to Panama City...

GetHuman-danydy's customer service issue with American Airlines from October 2018

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The issue in GetHuman-danydy's own words
Hi I’ve booked flights with American Airlines for two people from Cancun to Panama City on the **th of October but We can no longer make the flight. Record locator DSZTKO. The flights are for Bianca Eustice and Daniel Davies. Is there any way we can get a credit to use for another American Airlines flight at a later date or change a flight. I do believe I have also bought baggage for one person on this flight. I would just like to know what my options are and what I will be charged for a change of flight or cancellation or if it’s possible to get a refund. Thanks
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American Airlines

Customer service issue
Reported by GetHuman-danydy
Oct 21st, 2018 - 24d ago
I have an issue with American Airlines too
Not resolved
Seen by 2 customers so far
Similar issue to 4292 others
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Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman-danydy started working on this issue
Oct 21st 12:53pm