Not fixed, went to the airline but no help there, need to call orbitz

GetHuman-kavitalu's customer service issue with American Airlines from June 2018

Help with my American Airlines issue
Ref my itinerary number *************, booked a round trip to Hong Kong last night via Orbitz and American Airlines charged me the published fare and a second charge of USD **,** to my credit charge... why this second charge please...if it is an error, will it be reversed?
By reversing the extra charge
Help with my American Airlines issue
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American Airlines

Customer service issue
Reported by GetHuman-kavitalu
Jun 8th, 2018 - 16d ago
I have an issue with American Airlines too
Fixed
Seen by 17 customers so far
Similar issue to 75 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman-kavitalu started working on this issue
Jun 8th 1:48pm
GetHuman-kavitalu indicated the issue is not fixed yet.
Jun 8th 3:02pm
GetHuman-kavitalu indicated the issue is not fixed yet.
Jun 8th 4:20pm
GetHuman-kavitalu indicated the issue is not fixed yet.
Jun 8th 6:09pm
GetHuman-kavitalu indicated the issue is not fixed yet.
Jun 8th 6:11pm
GetHuman-kavitalu indicated the issue is not fixed yet.
Jun 8th 6:13pm
GetHuman-kavitalu indicated the issue is not fixed yet.
Jun 9th 2:50pm
GetHuman-kavitalu indicated the issue is not fixed yet.
Jun 9th 2:52pm
GetHuman-kavitalu indicated the issue is not fixed yet.
Jun 9th 7:38pm
GetHuman-kavitalu indicated the issue is not fixed yet.
Jun 11th 6:34pm