arrived PHL *:** for fl *** *:** Depature, immediately informed delay until **:** "main...
GetHuman674558's customer service issue with American Airlines from May 2018
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The issue in GetHuman674558's own words
arrived PHL *:** for fl *** *:** Depature, immediately informed delay until **:** "maintenance issue" , was then told plane would be swapped out with one one grounds, after another hour the told us that another plane was being ferried from Charlotte after another hour was told that ferry plane was here and waiting for landing clearance , this was the last time this was mentioned, was then told delay until *:** , at *:** moved to *:** and at that time had to bail as we lost both car and holt reservations due to time restraints
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