Was supposed to get free carry on for using my aadvantage card and did not.

GetHuman636310's customer service issue with American Airlines from April 2018

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The issue in GetHuman636310's own words
The problem: Was supposed to get free carry on for using my aadvantage card and did not.
GetHuman636310 did not yet indicate what American Airlines should do to make this right.
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American Airlines

Customer service issue
Reported by GetHuman636310
Apr 28th, 2018 - 5 mons ago
I have an issue with American Airlines too
Not resolved
Seen by 2 customers so far
Similar issue to 3657 others
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Timeline
GetHuman636310 started working on this issue
Apr 28th 12:30am